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The most common question people have over their home hub pertains to the orange light. A green light on your BT Hub indicates that things are going well. It usually comes on when you turn on your hub, and it means nothing is wrong. The light should stay green for some time before turning blue, which signals that the Hub is working properly. The lights on a BT Hub are unlike those of most other routers, so we have created this guide to help you to figure out what they all mean.
The BT Smart Hub is equipped with more antennae than the average router, allowing for a stronger connection. The next generation of wifi technology is also built-in, and users have the added convenience of being able to turn the lights on or off with just a few clicks. If you still can't connect to the mobile network, contact us. If you see these colours when you’re not starting up your hub, follow the instructions to resolve the problem. What to do if the lights keep going out and you loose sync.
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After restart colour change to blue and everything working fine, but only for few minutes sometimes for hours but after this time its happen again and again and again.... If im not restart by pin hole hub restarting by himself amd work for short time. This is the light you’ll see when you first switch your Hub on, and indicates that the device is starting up. It’s best practice to leave your router on round the clock. If you turn it off at night, it’s possible BT’s systems will think you’ve got a connection problem and lower the speed of your line to make it more stable.
If there are issues you need to contact BT as there could be a problem external to your property such as with the cabinet or cabling. Dial and select option 2, there should be no noise between the announcements. Another issue that can cause problems is interference on your telephone line. Alternatively, you can check theBT Twitter accountto see if there is a problem and when they expect to have resolved it. However, if the orange blinking light continues longer than that try the following fixes. The Big Tech Question is a joint venture between Danton Media and Media BC. You can read our privacy policy by clicking here.
Orange
Read our in-depth guide to troubleshoot a Flashing purple light. You can follow our guide on fixing the orange flashing light on the BT Home Hub. Depending on which model of the BT Home hub you have at home, the colours in your hubs may vary slightly. The newest models have different lighting than older ones; however, the interpretation of the colours usually stays consistent between models.
After few hours of working internet i got orange colour and still no internet. In the end, it’s fairly simple to figure out what to do after seeing each of the flashing lights on your BT Home Hub – as long as you know what they signify. While it is comparable to other hubs, if you come from a different router brand like Virgin, it might be a little perplexing. The only time this is not the case is if someone has manually turned off the lights in the hub’s settings. You can check this to see if that is why your hub’s lights are currently off.
Red
If you see an orange b, it means you’re connected, but your broadband account hasn’t been set up yet. If you’re then still stuck seeing a steady orange or flashing orange light then you should connect – via ethernet – a device such as a laptop to your hub. If your Hub’s purple light is flashing, this may mean that there is an issue connecting to the internet. To troubleshoot this problem you will need to power cycle your router and check whether there are any issues with the service to your property. Just connect the Smart Hub directly to the phone socket and that should make your flashing purple light problem go away. When you have a solid orange light, it means that the hub is operational but isn’t connected to the internet for some reason.
I doubt very much it was an Openreach engineer you had, sounds more like a Qube engineer who BT use to check internal connections. If you decide to reset your BT Hub, the login, Internet connection, LAN, Firewall, and WiFi settings will all go back to the default settings. Power cycling works because it clears the cache and resets your device. When you unplug a device, the cache is cleared and it starts fresh. The bright orange light flashes when your BT Hub connects to your Internet connection or when it connects via WPS.
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In this blog post, we will explain what the orange light means and how you can go about fixing it. If you’re even asking this question, it almost certainly means something’s gone wrong with your BT Home Hub. The connection’s dropped, websites aren’t loading, the kids are threatening to ring Childline because they can’t get on WhatsApp. The Broadband and Wireless icon lights only come on if there's a problem, or as a warning - for example, if wireless is switched off.
This claim seems to be predicated on the number of antennas, and presumably the design of the router . BT says the router is capable of connecting to a laptop 500 metres away "through one wall," which is really quite extraordinary if true. BT apparently tried the same thing with a tablet and managed 350 metres. Similar to the Home Hub 5, there's just a single light on the front of the Smart Hub that changes colour depending on your connection status. But now—and you might want to loosen your clothing before you read the next bit—you can switch off the status light on the Smart Hub.
Green and blue are generally regarded as good colors, whilst red, orange, and purple aren’t. This table shows how long each stage of the start-up process should last. If you see these colours when you’re not starting up your hub, follow the instructions to try to resolve the problem. Check that the Hub is plugged in, switched on and that its lights haven't been turned off in the Hub Manager. Cost-effective, grid-connected, solar-plus-battery systems are coming soon in many places, insulating customers from rising retail electricity prices.
Most people think that a blue light on a router means it’s not working properly, but with BT Home Hubs, this is actually the sign that everything is running as intended. You’re connected to the internet and can now browse normally. Hi I got the Superfast Fibre 1 Unlimited with smart Hub. Its worked fine 4-5 months, but few weeks ago, completly random my hub starts changing colour to orange and I dont have working internet in that time.
Remove and re-insert the cable to check its properly seated. I spoke with Bt customer service and they find fault on line but problem dont gone. He change line, change socket on the wall but even this i still got problem.
Try restarting or flicking the device in and out of Plane Mode to see if that cures the problem. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). If it's flashing red, it didn't connect - give it a couple of minutes and try again. BT claims the Smart Hub has "the UK's most powerful Wi-Fi signal" compared to other routers given out by other major broadband providers.
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