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The most common question people have over their home hub pertains to the orange light. A green light on your BT Hub indicates that things are going well. It usually comes on when you turn on your hub, and it means nothing is wrong. The light should stay green for some time before turning blue, which signals that the Hub is working properly. The lights on a BT Hub are unlike those of most other routers, so we have created this guide to help you to figure out what they all mean.

If there’s a flashing orange wireless symbol, your Hub is trying to connect to a new device using the WPS system. If that’s not working, enter the Hub’s password into the device’s settings manually. The Hub’s password is normally printed on a plastic card on the back of the device.
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This usually indicates that the broadband cable connecting your hub to the internet isn’t inserted fully – if it’s in, there may be a problem with the cable itself. If you have a blue light and your connection isn’t working, it’s more likely an issue with the device than the hub itself. Checking your internet connected device should be your first step if the hub appears to be functioning properly. The flashing purple light suggests you’ve got no broadband connection at all, so the first thing to do is check everything is plugged in properly.

After few hours of working internet i got orange colour and still no internet. In the end, it’s fairly simple to figure out what to do after seeing each of the flashing lights on your BT Home Hub – as long as you know what they signify. While it is comparable to other hubs, if you come from a different router brand like Virgin, it might be a little perplexing. The only time this is not the case is if someone has manually turned off the lights in the hub’s settings. You can check this to see if that is why your hub’s lights are currently off.
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If you wait a few minutes, this should eventually turn into a solid blue light which indicates everything is ok. If a reset doesn’t work, make yourself a cup of tea, call the BT helpline and pray to the engineer gods that they’ve got one available before a fortnight on Tuesday. A flashing purple light is another indication that something is wrong.
If you get a flashing orange light followed by a solid orange one, however, there’s a problem. A solid orange light indicates that the hub isn’t connected to the internet for some reason. LightsWhat it meansWhat to doSteady blueBroadband connection workingIf you can't get online there might be a problem with your computer, tablet or mobile. If you're not set to power mode, there's a problem with your internet. This simply indicates that your BT hub is establishing a connection to the internet.
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How to self check your wiring and compare your broadband speed in your street with that of your neighbours, so you know what kind of deal you are getting. How to get the fastest broadband speed with reliability. How to do a speed test before you start messing around, so that you know if your changes increase or decrease your speed. I hope to have info, tips and tricks to make your BT Home Hub perform better and stop your Broadband connection dropping out when that blasted light keeps flashing. A group of local electricians are using their skills to help Madison reach its emissions goals.

Understanding what the lights mean, connections you can check first. If you’re seeing different coloured lights on your BT Hub, this article will explain what they mean. Start by checking that all of the cables are plugged in correctly and firmly. If you’re still having problems, the next step is to check all of your cables and connections.
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Steady redYou're not connected to broadbandUse the Power button to turn your Hub off and on again. If the light doesn't turn blue, use a paper-clip to press your Hub's Factory Reset button. That’s not normally a great sign and – depending on which Hub you have – might mean you don’t have any internet access. Find out how to fix your flashing purple light problem here. Everything is hunky dory and the Hub is working fine. If you can’t get an internet connection on your phone, laptop etc that almost certainly means something’s gone wrong on the device itself.
I doubt very much it was an Openreach engineer you had, sounds more like a Qube engineer who BT use to check internal connections. If you decide to reset your BT Hub, the login, Internet connection, LAN, Firewall, and WiFi settings will all go back to the default settings. Power cycling works because it clears the cache and resets your device. When you unplug a device, the cache is cleared and it starts fresh. The bright orange light flashes when your BT Hub connects to your Internet connection or when it connects via WPS.
Pop back soon, and in the meantime please take a further look around the rest of my website. A few more labels will already help other people find the right information. Even across an empty field, 350m would be pushing it with European output power limits. I look forward to replicating the test when my Smart Hub arrives, though. I spoke with Customer service and they send me another engineer tommorow. Engineer said me today is impossible the hub is faulty because its new device.

If you see an orange b, it means you’re connected, but your broadband account hasn’t been set up yet. If you’re then still stuck seeing a steady orange or flashing orange light then you should connect – via ethernet – a device such as a laptop to your hub. If your Hub’s purple light is flashing, this may mean that there is an issue connecting to the internet. To troubleshoot this problem you will need to power cycle your router and check whether there are any issues with the service to your property. Just connect the Smart Hub directly to the phone socket and that should make your flashing purple light problem go away. When you have a solid orange light, it means that the hub is operational but isn’t connected to the internet for some reason.
Most people think that a blue light on a router means it’s not working properly, but with BT Home Hubs, this is actually the sign that everything is running as intended. You’re connected to the internet and can now browse normally. Hi I got the Superfast Fibre 1 Unlimited with smart Hub. Its worked fine 4-5 months, but few weeks ago, completly random my hub starts changing colour to orange and I dont have working internet in that time.
He was once Deputy Editor of Mail Online and remains in therapy to this day. The broadband’s down and the router’s given up trying to fix it. Jamie has been an avid gamer since the release of the Amiga 500 back in the early 1990s.
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